Track your shipment
Open your order to see its shipping status and carrier tracking link when available.
View my orders →Follow your shipment
- Order confirmation
Find the order number in your confirmation email.
- Dispatch
Use the tracking link in your shipping email once the parcel has shipped.
- Carrier updates
Check the latest scan and delivery details on the carrier’s tracking page.
Open the tracking link in your shipping confirmation email after dispatch. A carrier may take 3–7 days to show the first scan.
If the email is missing or the tracking stops updating, contact info@edcimba.com with your order number. For delivery estimates, see our Shipping policy.
Customer support hours
Monday–Friday, 9:00 AM–5:00 PM (New York time)
Delivery questions
When will my order ship?
Processing takes 1–3 business days and may take up to 5 during promotions or public holidays. See our Shipping policy for delivery estimates after dispatch.
Where is my tracking number?
Use the tracking link in your shipping confirmation or visit Order tracking.
Can I change or return an order?
Request a free change or cancellation within 24 hours and before dispatch. Returns can be requested within 30 days of delivery. Read our Cancellation policy and Returns and refunds for conditions and costs.